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Acceptable Use Policy

Acceptable Use Policy

Last updated: 1 July 2026

Important. MyParental is for authorized monitoring only — your own minor child's device, or a company-owned device where the user has been informed. Installing monitoring software on another adult's phone without their consent is illegal in most places.

This Acceptable Use Policy explains who is permitted to use MyParental and how. It is a core part of our Terms of Service, and by using MyParental you agree to everything set out here. Please read it carefully — the limits below are not optional, and breaking them can be a criminal offence in many places.

MyParental is a monitoring tool built for two legitimate purposes: parents and legal guardians looking after their own minor children, and organizations monitoring devices they own where the people using them have been clearly informed. It is not built for, and must not be used for, secretly tracking other adults.

Who may use MyParental

You may use MyParental only if all of the following are true:

  • You own the device you install it on, or you are the parent or legal guardian of a minor who uses it, or you are an organization that owns the device and provides it to a user.
  • You have the legal right to monitor activity on that device in your jurisdiction.
  • Where the law requires it, the person using the device has been informed that monitoring is in place and, where required, has consented.

If you cannot meet every one of these conditions, you are not permitted to use MyParental, and you should not install it.

Consent and notice

Monitoring people without the right to do so is illegal in most countries, and the consequences can be severe. Our position is simple: monitoring should be transparent.

Monitoring children

Parents and legal guardians may monitor their own minor children's devices. Even where the law permits this without a child's consent, we strongly encourage age-appropriate openness — telling a child that monitoring is in place, and why, tends to keep them safer and preserves trust.

Monitoring employees

Employers may monitor only devices the organization owns, and generally must inform staff in advance, often in writing, and may need documented consent. Requirements vary by country, state, and region. It is your responsibility to comply with all applicable employment, privacy, and surveillance laws before deploying MyParental.

Other adults

You must not install MyParental on a device belonging to another adult — including a spouse, partner, family member, or acquaintance — without their knowledge and consent. Doing so may constitute illegal surveillance, stalking, or wiretapping.

Prohibited uses

You must never use MyParental to:

  • Monitor any person without the legal right to do so;
  • Track a spouse, partner, ex-partner, or any other adult without their knowledge and consent;
  • Stalk, harass, threaten, intimidate, or harm any person;
  • Install the software on a device you do not own and are not authorized to monitor;
  • Intercept the communications of third parties who have not consented;
  • Break any local, national, or international law, including privacy, surveillance, wiretapping, and anti-stalking laws;
  • Access accounts or data you are not authorized to access.

This list is illustrative, not exhaustive. Any use that is unlawful or that harms others is prohibited.

Your responsibility

Laws governing monitoring differ widely and change over time. You — not MyParental — are responsible for knowing and following the laws that apply to you, and for using the service lawfully. If you are unsure whether your intended use is legal, seek independent legal advice before you begin. If you are in any doubt, do not install the software.

Enforcement

We take misuse seriously. If we become aware that an account is being used in breach of this policy, we may suspend or terminate it without notice and without refund, and we may cooperate with law enforcement where appropriate. Reports of misuse can be sent to our team through the Contact page.

If you are being monitored without consent

If you believe monitoring software has been placed on your device without your knowledge, your safety comes first. Consider reaching out to a local domestic-violence or victim-support organization, who can advise on checking and securing your devices safely. In an emergency, contact your local emergency services.